Refund and Returns Policy

At Help Me Read, we strive to provide high-quality educational resources and services. This Refund & Cancellation Policy explains how refunds, cancellations, and changes are handled for digital products, lesson packs, consultations, and training services.

By purchasing or registering for any service on helpmeread.in, you agree to the terms described below.

1. Digital Products (Lesson Packs, Downloads, PDFs, Online Resources)

No Refund Policy for Digital Goods

Because digital products are delivered instantly and cannot be returned, all sales of digital materials are final.

We do not offer refunds for:

  • Lesson Packs
  • Downloadable PDFs or templates
  • Digital guides
  • Activity sheets
  • Any other electronic resource

If you experience a download issue or technical problem, please contact us—we will resend the files or provide an alternative access link.

2. Online Courses, Workshops & Webinars

Cancellations by Participants

If you register for a paid online workshop, webinar, or course:

  • Cancellation 5 or more days before the event → 100% refund
  • Cancellation 3–4 days before the event → 50% refund
  • Cancellation less than 48 hours before the event → No refund

Cancellations by Help Me Read

If we must reschedule or cancel an event:

  • You may choose a full refund, or
  • Attend the rescheduled session at no extra cost.

3. Consultation Services (School Support, Training, Design Services)

Refunds depend on the nature of the service:

A. One-time Consultation

  • Cancellation 48 hours before the session → Full refund
  • Cancellation less than 48 hours before → No refund

B. Long-Term or Custom Engagements

For multi-session consultation packages or custom project work:

  • A written agreement or invoice will specify payment and cancellation terms.
  • Deposits or advance payments are generally non-refundable.

4. Accidental Payments or Duplicate Charges

If you are charged twice for the same order:

  • Notify us with proof of payment
  • Duplicate charges will be fully refunded within 7–10 business days

5. Refund Processing Time

Approved refunds will be processed through the original payment method.
Depending on your bank or payment gateway, it may take 5–10 business days for the refund to reflect.

6. Contact for Refunds or Issues

If you have any concerns regarding a payment, download, registration, or refund request, please contact:

Help Me Read
Email: neveradullteacher@gmail.com
Website: helpmeread.in

We are committed to resolving issues promptly and fairly.

7. Changes to This Policy

Help Me Read may update this Refund & Cancellation Policy periodically.
The updated version will be published on this page with a revised date.
Continued use of our services indicates acceptance of the updated terms.